Training Services

All our training courses are supported by technology for practical, user friendly outcomes that help clients reach their desired goals. We offer courses to strengthen business management and operations, support entrepreneurial pursuits and personal development. If you need a custom course for your business or organization, speak with us about your needs.

Our Courses

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Customer Service

 

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Operations Management

 

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Small Business Development

 

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Data Protection Workshops

Coming soon.

Courses for Small Businesses

• How to start up/register a business in Jamaica

• How to prepare a business plan to get funding from the bank? 

• How to prepare a strategic plan for my business (including setting and aligning Vision, Mission, Objectives)

• How to form strategic alliances to grow my business (local, international, same industry different industry, economies of scale, economies of scope)

• How to find and use market intelligence and business intelligence intelligently

• How to manage my business effectively and efficiently

• How to get yourself prepared for the Junior Stock Exchange

• How to raise funding for my business

• How to prepare and be ready for the export market

• How to penetrate the export market (different marketing strategies)

• How to create a strong brand for my business

• How to develop and Electronic Press Kit (for Artistes)

• How to transform primary products and raw materials into exportable value added products 

• How to transform primary products and raw materials into exportable value added products 

• Understanding taxation for small businesses

• Labour law essentials for small businesses

• HR essentials for your small business 

• Protecting your unique business products with copyright

• Building a professional network using Linkedin 

• Hiring the right people for your small business

• Better time and task management with productivity apps

• Managing your customer records efficiently 

• Doing business in the EU

• Understanding the value of networking for building your small business 

• Keeping your team motivated

• Customer service basics for small businesses

• Basic Microsoft Excel for small businesses

• Writing clear policies for your small business 

• How to use Excel to prepare my business accounts

• How to use QuickBooks for my accounts 

• How to prepare a marketing plan for my business 

• How to use PowerPoint to develop a marketing presentation for my business

 

• How to use Excel to prepare my business accounts 

• How to use QuickBooks for my accounts

• How to prepare and be ready for the export market 

• How to penetrate the export market (different marketing strategies) 

• Understanding taxation for small businesses 

• Labour law essentials for small businesses 

• HR essentials for your small business

• Hiring the right people for your small business 

• Better time and task management with productivity apps 

• Managing your customer records efficiently 

• Keeping your team motivated

• Basic Microsoft Excel for small businesses

• Writing clear policies for your small business

• How to prepare a marketing plan for my business

• How to use PowerPoint to develop a marketing presentation for my business 

• How to offer world class customer service 

• Keeping your team motivated 

• Customer service basics for small businesses 

• How to prepare for General Data Protection Regulation (GDPR) 

• Protecting your small business from fraud 

• Doing business in the EU 

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